Keep every for-hire trip connected to the driver, vehicle, and base record.

What a complete operating record should contain

Keep the scheduled and actual pickup, pickup location, actual drop-off, drop-off location, driver TLC license, vehicle TLC license, dispatching base license, affiliated base license, shared-ride indicator, and cancellation information connected to the same trip.

How 96 Mobility helps

• Create the trip and assign the driver and vehicle.
• Share a job through WhatsApp and approve one requesting driver.
• Record en route, arrived, passenger onboard, completed, or cancelled status.
• Open a professional inspection-copy trip sheet.
• Download a monthly TLC field export for review.

The licensed base remains responsible

Software does not replace the base’s responsibility to verify accuracy, use the current TLC format and portal, make required affirmations, submit on time, and retain records. Confirm current rules directly with the NYC Taxi and Limousine Commission.

Official TLC FHV trip-record submission guidance

Current NYC rule §59B-19

Start with one upcoming trip

Create a workspace, save the base, driver and vehicle credentials, and build one complete record before introducing the workflow to the rest of the company.