Legal

Privacy Policy

Effective August 3, 2026. This policy describes the information used by the current 96 Mobility service.

Who we are

96 Mobility is a service of NinetySix Technologies LLC (“96 Mobility,” “we,” “us,” or “our”).

Information we collect

Information may include account and contact details; company and TLC base details; driver and vehicle profiles; trip, route, passenger, job-request, assignment, status, payment-method and cancellation details; renewal dates; income, expense and mileage records; subscription information received from Stripe; and device, security and usage information.

How we use information

  • Provide and secure accounts and company workspaces.
  • Operate trip creation, WhatsApp job links, driver requests, assignments, trip statuses, records and exports.
  • Track renewal deadlines, business records and subscriptions.
  • Prevent abuse, investigate errors and satisfy legal obligations.

Payment information

Stripe processes subscription payment-card information. Full payment-card details do not pass through our application servers. 96 Mobility currently records a driver payment method and amount but does not move payouts between transportation companies and drivers.

Sharing and service providers

We use service providers for authentication, hosting, databases, maps and address search, payment processing, security and technical operations. They receive only information needed to provide their contracted service. Job details are shown to authenticated users or recipients of secure job links as required by the feature.

Retention and security

We use access controls, tenant boundaries, encrypted transport, audit records and restricted provider access. No system can guarantee absolute security. Records may be retained while an account is active and as reasonably needed for legal, fraud-prevention, dispute and backup purposes.

Your choices

You may update profile information and request access, correction, export or deletion where applicable. Contact privacy@96mobility.com.